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Whether planning a family fun day, a fundraising event, or school entertainment, there's more to it than just booking the equipment and waiting for the day of the event. You may have a myriad of questions you need answering or you might be worried about event planning problems that can arise.
Our latest blog aims at answering these questions for you to ensure that, when you are booking with Sunshine Events, you already know 100% that we have every avenue covered and that the Fun Experts are here to make your event the best it can possibly be.
Since the journey of the Fun Experts began way back in 2003, we have provided well in excess of 10,000 events for our clients. From exhibitions to family fun days, corporate entertainment, and university events, the Fun Experts have amassed a wealth of experience with a wide range of event types.
With over 50 Fun Experts travelling the length and breadth of the UK on a daily basis, you can be rest assured that there is no place too far for Sunshine Events. And we’ll always arrive a couple of hours early to ensure you are all set for the big day.
The safety of clients and guests has always been our number one goal, which is why we have all of our risk assessments and method statements available for viewing on our website.
As well as our safety documents, we also conduct regular checks and tests on every single piece of equipment we own to make sure they can be used safely.
Whether it’s testing for a healthy flow of electricity to our plugs or a safe distribution through our generators, we conduct PAT Testing every 6 months. All of our equipment’s certificates are available upon request.
With many of our products being mechanical, such as our Rodeo Bulls, Fun Foods, and even some of our Inflatables, they require annual and thorough servicing and they are sent to their manufacturer for testing and inspection. Much like an MOT for a car, our mechanical equipment is tested every 12 months and all their certification is available for our clients.
Our Inflatable equipment, such as the Climbing Wall and Assault Course, also undergoes thorough testing by registered PIPA inspectors. Under these inspections no stone is left unturned with the anchor points, self-regulation, and product measurements all being scrupulously overseen and guaranteed to be in accordance with health and safety.
All of our Inflatables come with TAG/Certificate numbers which can be checked on the PIPA site, making sure you to see the full test sheet for safe piece of mind.
Client feedback is a key motivator for us at Sunshine Events, and we want to be able to share that with our future customers. For added transparency, we host all of our client reviews on our Customer Sure.
The Customer Sure is something the Fun Experts are very proud of, as not only is it clearly displayed out our website, but it is also live and gives up-to-date feedback to audiences.
Our Customer Sure rating stands at a proud 5 stars! Additionally, our NPS (Net Promoter Score) just recently hit 100% - this means we can say we are world-class (and we’re beating the likes of Apple and Amazon when it comes to providing Customer Service!).
When it comes to booking with Sunshine Events, the very first thing we do is call you up and have a chat. Not only does this help in building a positive relationship between us and you, this also allows us to gain a much deeper understanding of your event.
We will discuss many different aspects of your event: from timings, budget, number of guests, and location. This way you can be confident that all the i’s have been dotted and the T’s crossed, meaning that every detail of your event has been addressed.
Sunshine Events are the UK’s largest supplier of entertainment equipment, which is a much-coveted title, and one we have gained through the strong working relationships we build with our customers.
EXPERT GUIDANCE
Knowledgeable Sales Team ready to help inspire and guide you on the best equipment to choose for your event.
IN-HOUSE LOGISTICS
Dedicated Logistics Team to answer questions you or your venue may have to ensure the smooth delivery, setup and operation of equipment at your event.
SAFE & COMPLIANT
We provide everything you need, including Public Liability Certificates, Risk Assessments, Method Statements ready to download.
PROVEN TRACK RECORD
We have over 20 years of making the world a more fun place. Check out our event galleries and live CustomerSure feedback.
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